Bain & Company put out a report in 2017 that did such a great job breaking down what insurance carriers lack in their ability to build a loyal customer base, we thought we would post it here too. Don’t fret…they also did a wonderful job talking through solutions that do not have to do with commoditizing your products further.
You can download their report here.
Creating more revenue opportunities through symbiotic relationships
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Loyalty in the insurance industry is a big deal. Why do we stink at it?
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Technology plays a major role on both sides of the equation for carriers.
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The whitepaper addresses how carriers (both health and ancillary) can partner with technology platforms
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